Terms & Conditions
Appointments & Cancellation policy
Booking - Appointments can be made online, over the phone, or in person. We recommend booking in advance to secure your preferred time/date. Please let us know if you would prefer a certain technician.
We require at least 24hours notice for any appointment cancellations or changes. Failure to provide adequate notice may result in a cancellation fee and lost of deposit.
Late Arrivals - If you are more than 10 minutes late for your appointment, we may need to reschedule or adjust the service to fit the remaining time available. This may incur a fee.
Pricing - All prices for services are listed on our website. Prices are subject to change when having designs (please call the salon for quote).
Payment Methods - we accept cash for the rest of the payment in salon.
Deposits - For certain services, a deposit is required at the time of booking. Deposits are non-refundable unless the appointment is cancelled or rescheduled with at least 24 hours' notice.
Health and Safety
Client Responsibility - Clients must inform us of any medical conditions, allergies, or sensitivities that may affect their treatment. We are not responsible for any adverse reactions caused by failure to disclose such information.
Hygiene - For the safety and comfort of all clients, we maintain high standards of hygiene and cleanliness. Clients are expected to follow our hygiene guidelines while on the premises.
Aftercare Service
In the event that you chip your nails within 3 days please report this to the salon or with a photo to prettylittlenailsldn@gmail.com and we will offer you a free touch-up on the effected nails within seven days. Please note that reports outside this period will contain a small fee, please call the salon.
Personal Belongings
Valuables - We recommend that clients do not bring valuables to the salon. We are not responsible for any lost or stolen items.
Personal Items - Please keep your personal items with you at all times. We are not liable for any damage to personal belongings.
Gift Certificates
Gift certificates are available for purchase in salon and are valid for 3 months from the date of purchase. They are non-refundable and cannot be exchanged for cash.
Student Discount
Students receive 10% off with treatments over £25. Discount if valid on weekdays before 3pm. Please show ID upon arrival.
Privacy
Data Collection - We collect and store personal information provided by clients in accordance with our Privacy Policy. By using our services, you consent to such collection and storage.
Communication - We may contact you regarding appointments and salon updates.